70ELCO
10-08-2003, 11:01 PM
:evil: WARNING! WARNING! WARNING! :evil:
I feel this is a message that should be posted again with it's own heading. This was a response to the garage sale post about the Original Parts Group flyer just sent out.
Here was my response about the bed mats in question....
I ordered their bed mat for my '70 earlier this year. It was described in the big catalog as a thick diamond patterned rubber mat. What I got was not what was described! I got a thin mat and the sidepieces that go around the wheel well were heat glued in place! The shiny glue marking were clearly visible. That was not the worst part. When I unrolled it the bad "SMELL" of this rubber was over powering! I don’t know what type of rubber this stuff is?
I called up customer service to describe what I received and what they showed in the catalog. They told me they got a huge order of these mats and they were getting nothing but complaints on them. They were not what they ordered and these came from who knows what third world country. They also told me they did not have the thicker diamond rubber mats shown in the catalog any longer. They told me I just had to pay for the shipping and the mat was free! I hope these are not the same mats.
I have the same mailed flyer. Its on page 18. It looks like they blurred out the picture of this mat. Now look closely on page 24 at the lower page ad for the tailgate upper top chrome molding....look at the picture of the rubber mat in the bed. It's the diamond mat I first ordered and never got. If your getting the same mat I did it is only worth the shipping cost at best!
I also ordered from them a soft-top bed cover once. It was described in the catalog as having all the braces for it. When I got it…no braces to hold it up. Just the vinyl cover. When I called customer service on this they told me, they discontinued all the braces that go with it. Why did you sell me something that parts of it was discontinued for the same price, and really is worth nothing and can not work with out the braces? They had no answer for me. I sent the cover back.
So after a couple of months the smell is finally going away. I hope these mats are not the same ones that they have a huge inventory of that they are pushing again.
I don't understand things like this. Original Parts Group is a big outfit. Do they think people are stupid? Don't they know that there are forums like this that talk about products and good customer service? My last 2 orders were just plain disappointing. :mad:
:evil: I HOPE ORIGINAL PARTS GROUP READS THIS! :evil:
I feel this is a message that should be posted again with it's own heading. This was a response to the garage sale post about the Original Parts Group flyer just sent out.
Here was my response about the bed mats in question....
I ordered their bed mat for my '70 earlier this year. It was described in the big catalog as a thick diamond patterned rubber mat. What I got was not what was described! I got a thin mat and the sidepieces that go around the wheel well were heat glued in place! The shiny glue marking were clearly visible. That was not the worst part. When I unrolled it the bad "SMELL" of this rubber was over powering! I don’t know what type of rubber this stuff is?
I called up customer service to describe what I received and what they showed in the catalog. They told me they got a huge order of these mats and they were getting nothing but complaints on them. They were not what they ordered and these came from who knows what third world country. They also told me they did not have the thicker diamond rubber mats shown in the catalog any longer. They told me I just had to pay for the shipping and the mat was free! I hope these are not the same mats.
I have the same mailed flyer. Its on page 18. It looks like they blurred out the picture of this mat. Now look closely on page 24 at the lower page ad for the tailgate upper top chrome molding....look at the picture of the rubber mat in the bed. It's the diamond mat I first ordered and never got. If your getting the same mat I did it is only worth the shipping cost at best!
I also ordered from them a soft-top bed cover once. It was described in the catalog as having all the braces for it. When I got it…no braces to hold it up. Just the vinyl cover. When I called customer service on this they told me, they discontinued all the braces that go with it. Why did you sell me something that parts of it was discontinued for the same price, and really is worth nothing and can not work with out the braces? They had no answer for me. I sent the cover back.
So after a couple of months the smell is finally going away. I hope these mats are not the same ones that they have a huge inventory of that they are pushing again.
I don't understand things like this. Original Parts Group is a big outfit. Do they think people are stupid? Don't they know that there are forums like this that talk about products and good customer service? My last 2 orders were just plain disappointing. :mad:
:evil: I HOPE ORIGINAL PARTS GROUP READS THIS! :evil: