|This is where users are able to post questions directly to me only in cases
where the information you seek is not already listed on the site. 99.9% of
the time the solution will be found by following a few simple suggestions.
I receive many of the same questions daily and wrote this in hopes of saving
us both a little time. Since this is a small site with few administrators
and moderators readily available with the answer, your chances of finding the
answers by following this guide will ensure you the fastest response.
First, if you have a question is about your car or repair related
information, chances are the same question has been answered here before.
Please use the search feature on the site here:
I will not answer repair queries privately as the information provided on this
site is for the whole community, and the answer may be of valuable use to
another member in the future, and who knows, another member may have a better
suggestion than I. Please post your repair question in the forum so that
all may benefit.
Second, if your query is about registration or login issues, make sure you
responded to the automatic email the site sends to the valid email address you
provided upon registration. If you do not respond to the email, your
account will not be activated and you will not have access to the site and be
unable to login or post or respond to threads. If you do not see the email
in your inbox, check your trash or spam bin for it. And while you are at
it, make sure to add elcaminocentral.com to your accepted (whitelist) email
list. I receive this question everyday, and the solution is the email was
sitting in the users email spam bin or they used an alternate email address.
Also, read the FAQ section concerning registration and login issues before
contacting me, as the solution will be found there as well:
Third, if you have lost your password and cannot login, please refer to the
lost password topic in the
I get several lost password requests daily and cannot help if I am not provided
your username. Also, I do not know what your password was as it is
encrypted in the database. The only way to retrieve it is to follow the
directions given in the
FAQ link provided
If you have followed the suggestions above and still have problems, please be
as descriptive as possible when contacting me.
If you cannot login, tell me what if any errors you receive, and include your
If you get a page error or a problem with posting, please describe what you
are doing to get the error and provide a link to the post.
The more information I receive, the better equipped I will be to assist you.
Furthermore, the new site is feature rich compared to the old site with
greater built in assistance and online help system.
Thank you for your patience,