Not too long ago I recommended The Houston HID Factory as a place to buy All things HID. I am having a little trouble with my 6k lights being yellow. 6k is supposed to be brite white. So I go in and ask the fellow a couple of questions and he gives me one word answers basically. Then he asks if they installed the system. I said no. He then tells me that since they did not install them, then he couldn't help.and with that he looked to the next customer.the next customer heard what happened and said " so if I buy and install these lights, I get no help from you if I have a question?" Yep, was the answer. With that 43 customers walked out the door. I have spent 4500 in the last 6 months in that place, but not another penny is going to be spent there. Just letting you know.